faqs

What is included in the price? 

How do I book? 

Is there a travel fee? 

We do all the work! We will deliver, set up and style. The next day we will pick up, professionally launder the linens and disinfect the remaining items. Please refer to our themes page to see what is included in each standard package. 

We deliver within 50 miles of Houston, TX (77389) . Anything outside of 50 miles will have an additional travel fee. Please contact us for details. We reserve the right to decline due to extreme distance. 

Please send us a message through CONTACT US / PARTY INQUIRIES or through Instagram. We will then contact you to book your party. You must put down a 50% deposit to reserve your child's dream party. An invoice will be emailed for a credit card or Venmo option, as well as a contract. Your party is not booked until your deposit has been paid and the contract has been signed. 

Is there a deposit?

When does the remaining balance need to be paid off?

A non-refundable 50% deposit is required at time of booking. The remaining balance must be paid in full 48 hours PRIOR to your event. Failure to pay 48 hours prior will result in cancellation of your party. Your party is not booked until your deposit has been paid and the contract has been signed. You may add additional tents if they are available but they cannot be subtracted after the initial booking.

What is your cancellation policy? 

Glamping In The City does not refund any cancellations, but will work with you on rescheduling your event on the next available date. 

Are there charges for damages?

Any lightly damaged or stained property will result in a charge of $50 plus $100 cleaning fee for each item. Any severely damaged, broken, lost, or stolen items will result in a fee equal to its replacement. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night. 

What type of payment do you accept? 

We only accept cash, paypal with friends, or Venmo at this time. 

Is there an age requirement? 

We ask that all guests be 5 and over. 

Do you stay and host the party? 

We don’t stay and host the party, but we ensure everything is set up just as you need it. 

How long do we get to have the teepees? 

Our standard package is for a one night rental. Each additional night is $25 per teepee/per night. 

how much space is required? 

Can the tents be set up outside? 

Each setup is approximately 4 feet wide by 63 inches long, the highest point is 5.75 feet tall . It is the client’s responsibility to leave enough space for a walkway and safe sleep. 

Our tents are indoor only tents. 

Will you move furniture to make room for the tents? 

Glamping In The City requires that the designated tent area be clean and cleared of furniture. We will not move furniture to make room for your event. 

How long will it take to set up? Take down? 

Please allow 2 – 3 hours for set-up and approximately 1- 1.5 hour for take down. 

Will you need access to power? 

Yes, some of our tent lights require power. However most of our decor uses batteries. 

Do my guests need to bring a pillow? Blanket?

Yes, we do not provide pillows to sleep on due to hygiene reasons. We will provide a throw blanket but if the weather is cooler, we suggest providing additional blankets or sleeping bags.

How do you launder the linens? Disinfect items? What measures are you taking to prevent Covid-19? 

Our sheets, blankets and pillowcases are all professionally laundered. All remaining items are wiped down with either disinfectant wipes or spray. Our tent covers will also be steamed before and after your party. All items will be left for 72 hours after they have been sanitized. We will be wearing a mask when we enter your home and will use a disinfectant spray on all items before we leave.